Insurance & Hospital Bill
Texas Health Center for Diagnostics & Surgery accepts most major insurance plans. Our patient account representatives are available to help you with any questions you may have. Call our Central Business Office at (800) 715-7210 during the hours of 8:00 a.m. to 5:00 p.m. Monday through Friday.
Your hospital bill covers services provided by the hospital including your room, nursing care, meals, housekeeping and linen, for example. It may also include services ordered by your physician such as x-rays, laboratory tests, medical supplies and oxygen. To obtain a copy of your bill, contact the Central Business Office at (800) 715-7210. You will need to provide your name, date of birth, account number, and the date of service.
Your bill will not include charges for your personal physician, surgeon, anesthesiologist, pathologist, radiologist, or other physician assistants. You will receive separate bills from these physicians.
As a courtesy, the hospital will submit a claim to your insurance carrier. The insurance company will send you an explanation of benefits (EOB) indicating they have processed the claim. The EOB will also show any payments made to the hospital and the amount that is your responsibility.
As part of our mission to improve the health and well-being of the people in the communities we serve, we understand some may need assistance in fulfilling their financial obligation to the facility. Patients with family income at or below 200 percent of applicable federal poverty guidelines who lack sufficient funds to pay their bill are eligible for charity care. In addition, patients with significant medical bills and income above 200 percent of applicable federal poverty guidelines may be eligible for charity care. Once eligibility is determined, a charity committee will review the application to determine whether all or a portion of the patient's medical bill will be forgiven. To find out more about the Charity Care program, please call (214) 619-4700 and one of our financial specialists will assist you.
- Charity Care Policy (English)
- Charity Care Policy (Spanish)
- Download a Charity Care Application
- Download a Charity Care Application (Spanish)
The Texas Health and Human Services Commission offers a Medicaid hotline for those needing assistance. You may call them at (800) 252-8263 or visit them at http://www.hhsc.state.tx.us/index.shtml.
The County Indigent Healthcare Program (CIHCP) provides healthcare services to eligible residents through specific counties and hospital districts within the state of Texas. Please call them at (512) 776-7706 or visit them at http://www.dshs.state.tx.us/cihcp/default.shtm for more information.
Texas Health Center for Diagnostics & Surgery offers a financial assistance program. Download the application.
Paying Your Hospital Bill
We offer secure and easy online bill pay. We accept American Express, Discover, Mastercard and Visa.